Information

Flu Vaccination

If you are eligible, please call in or phone the surgery and arrange for a flu vaccine

Who should have a flu vaccination?

  • Over 65 years of age
  • Weakened immune system
  • Liver disease
  • History of stroke
  • Kidney disease
  • Diabetes
  • Respiratory disease
  • Heart disease
  • Pregnant

Practice information

Surgery times and opening hours are listed below, but please take a couple of minutes to read what to do when the surgery is closed:

  • Contact BARDOC for the out-of-hours GP service on 0161 763 4242. (As soon as the surgery closes, BARDOC doctors are on cover – all night and until the following morning when the surgery opens again.)
  • Attend the Walk-In Centre (NHS Walk-In Centres offer open access 7.00 a.m. – 10.00 p.m.) Your nearest Walk in Centre is at 22 Derby Way, Bury BL9 0NJ. (No telephone service.)
  • NHS 111 – You can call NHS Direct on 0845 4647 to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.
  • Call 999 in an emergency. Chest pains, shortness of breath or a stroke are all emergencies.

For suspected stroke remember the word FAST. F= face, A= arm, S=speech, T=time to phone 999. Any dropping of the face, loss of arm movement or speech are all signs of a stroke. Phone 999.

Surgery hours

See opening times page

Comments, compliments, complaints

To comment or to give us compliments you can send us an email yhs@nhs.net or, telephone the surgery and ask for the practice manager or speak to a receptionist. We value your feedback as this helps us to improve the services we offer you.

Please take 2 minutes to fill the Friends and Family Test to rate our service.

If you would like to make a complaint, please contact the surgery and ask for the Practice Manager. The surgery operates a complaints procedure. Please click on the following link to see the national procedure that we follow.

Complaints Procedure

Patient Reference Group (PRG)

PRG Outcome letter 2015.

Family Doctor Association (FDA)

This practice is a founder member of The Family Doctor Association. This is an association for patients who want to see a doctor they know and who knows them. We are interested in patients and their families as people rather than “cases”.

http://www.family-doctor.org.uk/

Contact Details

Tel: 01706 628628
Fax:
01706 620800
Email: yhs@nhs.net

Address:
York House Surgery, 19 York Street,
Heywood - Lancashire
OL10 4NN

Opening hours:
From 8:30a.m. to 6:30p.m. Mon to Fri.
Close once a month, on the second Thursday from 1:00 to 5:00p.m. for training.